Crash works as a paramedic on the streets of Cologne every day. He saves lives, provides assistance, and offers comfort. As a child, he lost both his parents in a car accident and has been on his own ever since. To escape the harsh reality, he takes refuge in dreams in which the smiling face of a young woman appears again and again. One night, while on a call, Crash meets November. She is the woman from his dreams, and Crash is immediately drawn to her. A tender romance begins—for the first time, he is happy. But then comes the day when fate seems to be repeating itself...