Important: Microsoft no longer offers new entertainment content for purchase, including movies and TV shows, on Microsoft.com, Microsoft Store on Windows, and the Microsoft Store on Xbox. However, you can continue to access your purchased content in the Movies & TV app on Xbox or Windows device.
Microsoft has stopped selling new movies and TV content. You can still access your previously purchased content on Windows and Xbox devices.
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Xbox: you can continue to play personal videos on Xbox devices.
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Windows: you will continue to have access to playback, including downloaded playbacks.
You can continue to enjoy your previously purchased movies and TV shows using the Microsoft Movies & TV app on your Xbox or Windows device.
Yes, downloads will continue to be available on Windows and in HD max resolution.
The Xbox and Windows stores have other entertainment services that offer the latest home entertainment releases. The following transactional services are available today: Amazon Prime Video, Apple TV, and Fandango at Home, among others.
You cannot directly move your purchased content to another service. You will still be able to access and play purchased content on the Microsoft Movies & TV App. If you're in the U.S., you can sign up for Movies Anywhere to connect select purchased movies with other Movies Anywhere retailers.
No. Per the Microsoft Store Terms of Sale, Movies and TV shows are ineligible for refunds. You can continue to play purchased movies and watch TV shows.
Yes, if you experience an issue regarding previously purchased content, visit Microsoft Support to get assistance.
